Privacy Notice
Overview
At LovelyShop.mx, we protect your personal data in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). Here we explain what data we collect, for what purpose, with whom we share it, and how you can exercise your ARCO rights.
Frequently Asked Questions
What personal data does LovelyShop collect?
We collect only the data needed to process and deliver your order: name, phone/WhatsApp number, delivery address, and—when you pay online—your payment details through the secure gateway. We do not store your full card details.
What do you use my data for?
We use your data solely to take your order, coordinate and confirm delivery of your gift, follow up with you, and—if you authorize it—send you promotions. We do not sell or rent your data to third parties.
Who do you share my data with?
Only with those essential to fulfilling your order: the payment gateway (Stripe/PayPal), the courier service or the person making the delivery, and messaging platforms like WhatsApp. Each one handles your data under its own policies.
Who is the Data Controller for my data?
The party responsible for processing your data is Dannie CG, founder of LovelyShop.mx. You can contact the privacy team on WhatsApp at +52 984 183 7897 with any questions about your data.
How long do you keep my data?
We keep your data only as long as necessary to fulfill your order and meet applicable tax or legal obligations. After that, it is deleted or anonymized.
How do I exercise my rights over my data?
You can request access, rectification, cancellation, or opposition (ARCO rights) by writing to us on WhatsApp at +52 984 183 7897 or from the ARCO Rights page. We respond within a maximum of 20 business days.